Refund & Cancellation Policy

Last Updated: 10/08/2025

This Refund & Cancellation Policy applies to all donations and sponsorship contributions made through www.iet.org.in, the official website of International Educational Trust (IET).

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1. Nature of Transactions

International Educational Trust is a registered non-profit charitable organization. All payments made to us — including donations, sponsorship contributions, and fundraising participation fees — are treated as voluntary charitable contributions to support our programs for underprivileged children.

Since these contributions are immediately allocated to ongoing projects, programs, and beneficiaries, we generally do not offer refunds or cancellations once a donation has been made.

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2. Donation Refunds

Refunds may be considered only in the following exceptional cases:

• The donation was made due to a technical error (e.g., duplicate payment).

• The amount charged was incorrect.

• The donor’s bank account or card was debited but the donation record was not generated.

Refund Requests:
If you believe your donation was made in error, please contact us within 7 days of the transaction with:

• Full name

• Date of transaction

• Donation amount and currency

• Payment method used

• Transaction ID/reference number

Requests received after 7 days from the date of donation will not be eligible for a refund.

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3. Sponsorship Cancellation

If you are a recurring donor or sponsor under our Sponsor a Child program and wish to discontinue your monthly or annual support, you may:

• Cancel the recurring payment directly through your payment method provider (e.g., PayPal, bank, credit card company), OR

• Notify us at support@iet.org.in at least 15 days before your next scheduled payment.

Please note: Any funds already received and allocated to a child’s ongoing support cannot be refunded.

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4. Payment Disputes

If you notice any unauthorized or suspicious charges from International Educational Trust on your account, please contact us immediately before initiating a chargeback with your bank or payment gateway. This allows us to investigate and resolve the issue faster.

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5. Direct Bank Transfers

If you made a donation via direct bank transfer, please ensure the correct bank details are used:

Account Name: International Educational Trust
Bank Name: State Bank of India
Branch: HSR Layout, Bangalore, India
Account Number: 37689080819
IFSC Code: SBIN0004409
SWIFT Code: SBININBB

We are not responsible for funds transferred to incorrect accounts due to donor error.

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6. Contact for Refund Requests

International Educational Trust (IET)
Bangalore, Karnataka, India
Email: support@iet.org.in
Phone: +91 9986454345
Website: www.iet.org.in

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7. Policy Updates

We may revise this Refund & Cancellation Policy from time to time without prior notice. Updates will be posted on this page with a new “Last Updated” date